Terms & Conditions

By applying for recognition, purchasing a plan, or using Verramark’s website, you agree to these Terms.

1. Eligibility

Verramark recognition is available to legitimate hospitality businesses, including but not limited to restaurants, cafés, bars, hotels, and event venues.
By submitting an application, you confirm that you are authorized to act on behalf of the business and that all information provided is accurate and verifiable.

2. Verification & Approval

All applicants are reviewed through an automated or manual verification process. Verramark reserves the right to deny, suspend, or revoke recognition if information provided is found to be false, misleading, or incomplete.

Recognition is not a certification of health, safety, or financial condition — it represents verified recognition of reputation and hospitality excellence based on available public data and Verramark’s criteria.

3. Payment & Billing

Verramark operates on an annual membership model, billed in full at the time of recognition.

  • Payment is due immediately upon checkout.
  • Recognition is active for the calendar year listed on your badge (e.g., 2026).
  • Mid-year signups automatically include recognition for the following year when the new award cycle begins.

All payments are processed through secure third-party providers.

4. Refunds & Cancellations

Because recognition materials are delivered instantly upon payment (including digital badges, certificate files, and directory listing access), all payments are non-refundable once payment has been processed.

You may cancel your renewal anytime before your next billing date to avoid renewal charges.

5. Recognition Assets & Use

Upon payment, Verramark grants you a limited, non-transferable license to use your digital badges, certificates, and marketing assets for promotional purposes during the active recognition period.

You agree not to modify, resell, or distribute Verramark assets in a misleading or unauthorized manner.
Once your membership expires or is terminated, you must remove the “Verramark” name, badges, or seals from all marketing materials and online listings.

6. Badge License Agreement

This section governs your rights and responsibilities for using Verramark’s official recognition materials.

6.1 License Grant

Verramark grants each recognized business (“Licensee”) a limited, revocable, non-exclusive, non-transferable license to use Verramark badges, seals, and recognition graphics (“Licensed Marks”) solely for the purpose of promoting their verified recognition during the active award year.

6.2 Permitted Use

Licensees may:

  • Display badges digitally on their website, social media, menus, or advertisements.
  • Print and display certificate or decal files in physical locations.
  • Use the Verramark name in phrases such as “Recognized by Verramark” or “A 2026 Verramark Verified Establishment.”

6.3 Prohibited Use

Licensees may not:

  • Alter or modify the Verramark logo, badges, or wording.
  • Use the marks in any way that implies endorsement, partnership, or certification beyond recognition.
  • Continue using badges or marks after membership expires or is revoked.
  • Sell, sublicense, or redistribute the assets to any third party.

6.4 Ownership

All rights, title, and interest in the Verramark trademarks, logos, and assets remain the exclusive property of Verramark LLC. No ownership rights are transferred to Licensees through this agreement.

6.5 Termination

Verramark may revoke this license at any time for misuse, violation of brand standards, or breach of these Terms. Upon termination, all badges and marks must be removed from both digital and physical displays immediately.

7. Directory Listings

Businesses recognized by Verramark may be featured in our public directory. Listings include your business name, location, categories, and website link. By joining, you grant permission for Verramark to display your name, logo, and recognition details publicly.

Verramark reserves the right to edit or remove listings that violate our brand standards or contain inaccurate or inappropriate content.

8. Limitation of Liability

Verramark does not guarantee any specific increase in business performance, visibility, or revenue as a result of recognition.
To the fullest extent permitted by law, Verramark and its affiliates are not liable for any indirect, incidental, consequential, or punitive damages arising from participation in the recognition program or use of Verramark materials.

9. Intellectual Property

All Verramark trademarks, logos, designs, and materials are owned by Verramark LLC and may not be copied or reproduced without written consent.
You retain ownership of your business’s own trademarks, branding, and content.

10. Program Changes

Verramark reserves the right to modify or discontinue the recognition program, including pricing, eligibility criteria, and features, at any time. Changes will be posted on verramark.com with an updated “Last Updated” date.

11. Governing Law

These Terms are governed by the laws of the State of Iowa, United States, without regard to conflict-of-law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Polk County, Iowa.

12. Contact Us

For questions regarding these Terms or your recognition status, contact:
verramark.com/contact