This Privacy Policy explains how we collect, use, and protect information about you when you visit our website (verramark.com), apply for recognition, or use our services.
By using our website or submitting information, you agree to this Privacy Policy.
1. Information We Collect
We collect information you provide directly and information automatically through your use of our site.
1.1 Information You Provide
When you apply for recognition, contact us, or purchase a membership, we may collect:
- Business name, address, and contact details
- Your name, email, and phone number
- Website and social media links
- Payment and billing information (processed securely by third-party providers)
- Recognition category selections and related business data
1.2 Information We Collect Automatically
When you use verramark.com, we may automatically collect:
- Browser type, device information, and operating system
- IP address and approximate location
- Site usage data (pages visited, time spent, referral source)
- Cookie data for analytics and functional purposes
We use cookies and similar technologies to improve website performance, remember your preferences, and analyze usage trends.
2. How We Use Your Information
We use the information we collect to:
- Process recognition applications and verify business eligibility
- Deliver recognition materials (digital badges, certificates, etc.)
- Maintain and display your Verramark directory listing
- Send confirmation emails, receipts, and updates about your account
- Improve our website, services, and customer experience
- Communicate marketing updates or new features (with your consent)
- Comply with legal obligations and protect against fraud
3. How We Share Information
We may share limited information in the following cases:
- Service Providers: With vendors who help us operate our platform (e.g., payment processors, email platforms, analytics tools).
- Public Directory: Business names, locations, recognition categories, and website links are displayed in the Verramark Verified Directory.
- Legal Requirements: When required by law, subpoena, or government request.
- Business Transfers: In the event of a merger, acquisition, or asset sale, user data may be transferred as part of the transaction.
We do not sell your personal information.
4. Data Retention
We retain your information as long as your membership is active or as needed to provide services, comply with legal obligations, or resolve disputes.
You can request deletion of your personal data at any time (subject to verification requirements).
5. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your information
- Withdraw consent for marketing communications
- Request data portability
- Lodge a complaint with a data protection authority
To make a request, email privacy@verramark.com and include your business name and contact details.
6. Cookies & Tracking
Verramark uses cookies and analytics tools (like Google Analytics) to understand visitor behavior and improve functionality.
You can disable cookies in your browser settings, but certain site features may not function properly if you do.
7. Data Security
We use industry-standard security measures to protect your data, including SSL encryption, secure hosting, and limited access controls.
However, no online transmission or storage method is completely secure, and we cannot guarantee absolute protection.
8. Email Communications
By submitting an application or purchase, you consent to receive transactional emails (receipts, confirmations, updates).
You can unsubscribe from marketing or non-essential emails at any time using the link in the message or by contacting us directly.
9. Children’s Privacy
Verramark does not knowingly collect or process personal information from individuals under 18. If you believe a minor has submitted information, contact us at privacy@verramark.com for prompt removal.
10. International Visitors
Our services are based in the United States. If you access Verramark from outside the U.S., your information may be transferred and processed in the U.S., where data protection laws may differ from those in your country.
11. Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the site after changes means you accept the revised policy.
12. Contact Us
For questions, data access requests, or privacy concerns, contact us:
verramark.com/contact